Privacy Policy
Timeless Travel by Giselle ("Timeless Travel," "we," "us," or "our") is committed to protecting the privacy and personal information of our website visitors, retreat leaders, retreat participants, and private experience clients.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit inquiries, or participate in retreats and private experiences.
Information We Collect
We may collect the following personal information when voluntarily provided through our website or registration forms:
• Full name
• Email address
• Phone number
• Emergency contact information
• Medical or dietary information voluntarily provided
• Travel-related information required for coordination
• Passport details when necessary
• retreat-related information submitted by retreat leaders
We only collect information that is reasonably necessary to coordinate travel experiences, communicate with participants, and operate our services.
Website Data & Analytics
When you visit our website, certain information may be collected automatically through analytics tools or cookies. This may include:
• IP address
• browser type
• device type
• pages visited
• referring websites
• time spent on pages
This information helps us understand how visitors use our website and allows us to improve the user experience.
How We Use Your Information
Personal information may be used for the following purposes:
• responding to inquiries or requests
• coordinating retreats or private travel experiences
• providing confirmations and logistical updates
• ensuring participant safety and emergency preparedness
• processing payments
• improving our services and participant experience
• internal administrative and record-keeping purposes
• responding to retreat leader partnership inquiries and coordinating retreat planning services
We do not sell, rent, or trade personal information to third parties for marketing purposes.
Third-Party Services
These providers maintain their own privacy and security policies. Timeless Travel by Giselle Alexandra is not responsible for how third parties manage or protect data once shared for necessary service fulfillment.
Media & Photography
Photographs or video recordings captured during retreats or private experiences may be used for promotional, educational, or marketing purposes unless a participant submits a written request to opt out prior to the start of the experience.
International Data Transfers
Due to the international nature of our retreats and travel experiences, personal information may be shared with trusted travel partners, coordinators, or service providers located in other countries when necessary for booking, safety, and operational coordination.
By submitting information or participating in an experience, you acknowledge and consent to such transfers.
Data Storage & Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration.
Access to personal information is limited to authorized individuals who require the information for operational purposes.
While we take reasonable steps to protect personal information, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Data Retention
Personal information is retained only as long as reasonably necessary for operational coordination, legal obligations, safety documentation, and legitimate business purposes.
Certain information may be retained when required for legal, insurance, or safety purposes.
Your Rights
You may request access to, correction of, or deletion of your personal information by submitting a written request.
Please note that some information may need to be retained for legal or administrative purposes.
Contact
For questions regarding this Privacy Policy, please contact:
Timeless Travel by Giselle
We may use trusted third-party service providers to facilitate operations, including but not limited to:
• payment processors
• electronic signature platforms
• booking systems
• travel coordinators
• communication platforms
• email marketing platforms